All Models
Sedans
F Performance
Convertibles
Luxury Utility
Hybrids
Future/Concept
Build Your Lexus
All Models
Sedans LS GS IS ES Convertibles SC ISC Luxury Utility GX RX LX F Performance ISF LFA Hybrids LSh GSh HSh RXh
Future/Concept
Featured Vehicle
CT200h
Future Vehicles
CT200h
Concept Vehicles
LF-A Roadster LF-X LF-S LF-C
~model~
~model~
Contact Options
Knowledge Center
Find answers to frequently
asked questions.
Information On Current Lexus Recalls

Contact Information

Lexus is committed to providing the highest level of customer satisfaction. We look forward to assisting you. Please contact us using the information below.
Customer Assistance Center
Mail
Online
P.O. Box 2991-Mail Drop L201
Torrance, CA 90509-2991
E-mail Chat Find a Dealer Request a Brochure
Phone
Roadside Assistance: 1-800-255-3987 (option 1)
If your vehicle is disabled or you require emergency Roadside Assistance, press 1.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Customer Service Representatives available 24 hours a day.
Media Release and Recalls: 1-800-255-3987 (Option 2)
For questions about Lexus in the media, recent Special Service Campaigns or recalls, press 2.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
General Inquiries: 1-800-255-3987 (Option 3)
For general inquires about Lexus, our vehicles or our dealers, press 3.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Vehicle or Dealership Experience: 1-800-255-3987 (Option 4)
To share your vehicle or dealer experience with us, press 4.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Lexus Enform with Safety Connect: 1-800-255-3987 (Option 5)
For model year 2010 vehicles, to reach subscriber support for Lexus Enform with Safety Connect, press 5.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Click here for Lexus Enform with Safety Connection information.
Lexus Link®: 1-800-255-3987 (Option 6)
For Lexus Link subscriber service, press 6.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
Lexus Literature or Dealer Location: 1-800-255-3987 (Option 7)
To receive information regarding Lexus Literature or Dealer Location, press 7.
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST.
To repeat this menu, press 9.